Cancellation Policy
This Cancellation Policy governs the process for cancelling your subscription to Atomic Snow ("Newsletter") provided by The Times of Snow ("we," "us," or "our"). Please read this policy carefully before cancelling your subscription.
1. Cancellation Process
1.1 You may cancel your subscription to our Newsletter at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.
1.2 To unsubscribe from our Newsletter using the unsubscribe link provided in the emails, simply click on the link and follow the prompts to confirm your cancellation.
1.3 Alternatively, you can contact us directly at [email protected] and request to be unsubscribed from our Newsletter. Please provide your email address and any other necessary information to facilitate the cancellation process.
2. Effect of Cancellation
2.1 Upon cancellation of your subscription to our Newsletter, you will no longer receive periodic emails containing information, updates, promotions, and other content related to our products, services, and industry.
2.2 We will promptly process your cancellation request and remove you from our Newsletter distribution list. However, please allow up to 2 business days for the cancellation to take effect.
3. Refund Policy
3.1 Refunds for charged Newsletter subscriptions are available under the following circumstances:
a. Unauthorized Charges: If you believe that you were charged for our Newsletter subscription without your authorization, you may request a refund by contacting us within 2 days of the unauthorized charge.
b. Technical Errors: In the event of technical errors or issues that prevent you from accessing the Newsletter content after payment, you may be eligible for a refund upon verification of the issue by our support team.
c. Dissatisfaction: If you are dissatisfied with the content or quality of our Newsletter and wish to request a refund, you may do so within 2 days of the subscription purchase date.
3.2 To request a refund for your charged Newsletter subscription, please contact us at [email protected] and provide the following details:
- Your full name
- Email address associated with the subscription
- Reason for the refund request
- Any relevant supporting documentation or evidence
Our support team will review your refund request and may require additional information to process the refund. Upon approval of the refund, we will initiate the refund process using the original method of payment. Please note that it may take 8-10 business days for the refund to reflect in your account.
4. No Refunds
Please note that refunds for charged Newsletter subscriptions are generally not available under the following circumstances:
- Change of Mind: If you simply change your mind or no longer wish to continue with the subscription after purchase.
- Failure to Cancel: Failure to cancel the subscription before the next billing cycle does not entitle you to a refund for the current billing period.
5. Re-subscription
If you decide to re-subscribe to our Newsletter after cancelling, you may do so by following the subscription process outlined on our website or by contacting us directly.
6. Changes to Policy
We reserve the right to update or modify this Cancellation Policy at any time without prior notice. Any changes to this Policy will be effective immediately upon posting on our website.
7. Contact Us
If you have any questions about this Cancellation Policy or need assistance with cancelling your subscription to our Newsletter, please contact us at [email protected].
By cancelling your subscription to our Newsletter, you acknowledge that you have read, understood, and agreed to this Cancellation Policy.